We stand by the quality of our products and the customers that buy them. If you need any help or if you have any questions or concerns we are here for you.
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We offer several channels of communication for our customers and clients. If at any time you want to talk to us on the phone you may feel free to call us at 224-698-7422. We are available 7 days a week between the hours of 9 a.m. and 8 p.m. ET.
If you prefer email you may fill out our Contact Form. Why don't we provide our email address? We do not provide a direct link to our email address because of spam and security threats. By filling out our contact form we can validate the information to help prevent spammers and hackers. Ultimately this provides us and you with a safer experience, and it allows us to filter out malicious emails so we can respond more quickly to the people who really need help. If you have submitted an email and we have yet to respond then please contact us using the number above. Your email may have accidently been filtered with spam!
Social sites and connections offer a great channel of communication. You can visit anyone of our social connections and send us a message or comment on our pages.
We offer manufacturer warrantys on all of our products, but the length of the warranty depends on the product. The TRiCC Protective Cover, TRiCC All-Purpose Stake and the-DeckMATE Railing Table all have one year warrantys that cover certain manufacturer defects.
The TRiCC Hunting Box Blind has a LifeTime Warranty on manufacturer defects! This is not just a lifetime warranty, but one that can be passed from generation to generation.
As of today we only accept returns on products covered by warranty that have some sort of defect that falls under the protection of that warranty. If you need clarification or if you think your product has a manufacturer defect that falls under the warranty please don't hesitate to Contact Us. We will help you through your problem and find a solution.
Do you need to buy a large amount of one or more of our products? Are you interested in becoming a dealer or buying for resale purposes? Please Contact Us so we can go over the options available for you. In most cases we can provide you with a discount on large enough orders.